webhub care:
Your Craft CMS site
in expert hands

Keep­ing your web­site in great shape doesn’t have to be a has­sle. With reg­u­lar main­te­nance and updates, we make sure your Craft CMS site stays smooth, secure, and as fresh as the day it launched. Peace of mind for your web­site, guaranteed

Peace of Mind

Regular Updates

Regular Backups

Craft CMS Verified

Maximize Your Time, We’ll Take Care of Your Craft Site

Focus on what you do best and leave the technicalities to us. With our expert care, your Craft CMS will be in good hands, ensuring peak performance and security. Start now and experience the difference.

Starter

Perfect for small businesses and personal websites.

€ 270/ month

What you'll get:

  • Bug Fixing
  • Monthly Updates
  • Immediate Security Updates
  • Backups
  • Site Monitoring
  • Emergency Support

Pro

For multi-sites or multilang and a higher demand.

€ 590/ month

All the benefits of Starter, plus:

  • Weekly Updates
  • Multisite Support
  • Multilingual
  • Advanced Site Monitoring
  • App Health Monitoring
  • Server Error Tracking

Enterprise

For mission-critical websites and special agreements.

Custom

All the benefits of Pro, plus:

  • ISO 27001 Support
  • Same Day Emergency Support
  • Browser Error Tracking
  • Support Hotline available
  • Custom App Health Checks
  • Vulnerability Management

Not sure which one to pick?
Book a call or look at how webhub care works.

In good company

More than 20 companies have entrusted us with their Craft CMS websites. Together, we manage over 50 projects—reliably, personally, and with genuine Craft expertise.

AOK Nordost
Corporate Digital Responsibility Initiative
HERO Software
AOK Nordost
Corporate Digital Responsibility Initiative
HERO Software
Hochschule für Gestaltung Schwäbisch Gmünd
ista
Jugendpresse Deutschland
Justizministerium Baden-Württemberg
KlinikRente
My7steps
Hochschule für Gestaltung Schwäbisch Gmünd
ista
Jugendpresse Deutschland
Justizministerium Baden-Württemberg
KlinikRente
My7steps
Justizministerium Baden-Württemberg
KlinikRente
My7steps
MVB
Prof. Schumann
vinci
Justizministerium Baden-Württemberg
KlinikRente
My7steps
MVB
Prof. Schumann
vinci
MVB
Prof. Schumann
vinci
MVB
Prof. Schumann
vinci

What it’s like to work with us

We’re focused on clear communication and fast response times. Learn how:

Effortless Collaboration

Meet mesh, our in-house tool that simplifies your interaction with us: Report problems, request changes, or features through easy-to-submit tickets in a lean UI.

Swift Support, Quicker Solutions

Our average response time to your queries is under an hour, and we typically resolve issues within two business hours.

Human Touch

Forget automated responses and chatbots. We assign a dedicated, experienced professional to your project, ensuring you receive personalized support and expertise every step of the way.

Proactive Problem Solving

We don’t wait for issues to disrupt your workflow. Our service is designed to track errors in real-time, often detecting and fixing problems before you even notice them.

„I wouldn’t want to miss the support from webhub anymore. The collaboration works wonderfully.“

Judith M.Metallbau Kettner

In the best hands

Since 2019 we are a proud member of the Craft partner network.

As a Craft Verified Partner, we have demonstrated deep expertise in building and maintaining Craft CMS projects. This official recognition by Pixel & Tonic, the creators of Craft, confirms our commitment to quality and best practices.

How does it work?

Our onboarding takes 4 quick steps to get you up and running:

Select a plan

Choose one of our webhub care plans: Peace of mind, guaranteed. Not exactly sure which one fits best? We’re here to help.

Book a call

Let’s talk about your project and get to know each other. We’ll find out about your specific demands.

Maintainability audit

Get a free & detailed report on the maintainability of your Craft site. We’ll learn about the ins and outs of your project.

Care setup

We get your Craft site up and running for webhub care: Setting up monitoring, backups, and automation.

We did it!

Your Craft site is fast, secure, and up-to-date. We’re at your service for support and feature requests.

„You were always there when things got tough (and sometimes even before we saw the smoke).“

Sabine K.KlinikRente Versorgungswerk

Frequently Asked Questions

How does the real-time error track­ing work?

With­out a real-time error track­ing your users might expe­ri­ence a bug on your web­site with­out you notic­ing. With a bit of luck your users reach out to you to com­plain – but in most cas­es, it’s just a lost lead.

With error-track­ing enabled we get noti­fied imme­di­ate­ly as soon as a bug occurs with all the infor­ma­tion we need to repro­duce and fix the bug as fast as possible.

My Craft site is host­ed at XY. Can you work with that?

With the Het­zn­er Cloud, we have a host­ing part­ner that has proven itself over many years through high per­for­mance, cost effi­cien­cy and reli­a­bil­i­ty. Most of our servers are Het­zn­er servers locat­ed in Germany.

In some cas­es, we can even offer a free migra­tion to the Het­zn­er Cloud.

Do you have spe­cial require­ments for your host­ing solu­tion? Let’s talk about it!

Do you also trans­late my Craft site to new languages?

Absolute­ly, we’ll assist you in set­ting every­thing up for local­i­sa­tion, as we call it. In some cas­es some upfront work is need­ed to make your Craft site trans­lat­able. We can also help you if you need sup­port for right-to-left lan­guages or dif­fer­ent timezones.

What if I want new fea­tures in my Craft site?

Craft Care also includes an agree­ment about Change Man­age­ment. If you want changes or new fea­tures on your web­site, you can cre­ate a request in mesh – our tick­et tool – and we will pro­vide you with an esti­mate at the agreed hourly rate. This way, you get every­thing from a sin­gle source.

Do you take care of Craft sites devel­oped by some­one else?

Sure thing. Most of the clients we sup­port have had their web­sites built by oth­er agen­cies or devel­op­ers. They may not be inter­est­ed in web­site main­te­nance or may have gone out of business.

How­ev­er, we start with a main­tain­abil­i­ty audit to find out exact­ly what we will be sup­port­ing. After all, we want to guar­an­tee smooth operation.

Are the prices net or gross?

All prices are net prices. The amount of VAT will be added to the final invoice and depends on your location.

What is a secu­ri­ty vulnerability?

A vul­ner­a­bil­i­ty is a hole or a weak­ness in the web­site, which can be a design flaw or an imple­men­ta­tion bug, that poten­tial­ly allows an attack­er to cause harm to you, your organ­i­sa­tion or your users. Exam­ples could be pub­licly avail­able doc­u­ments that your users sent to you con­fi­den­tial­ly or a lack of input val­i­da­tion in forms.

„We have enjoyed working with the webhub team for several years. They are very dedicated, always solution-oriented and create the best solutions for our website with their experience, creativity and good ideas.“

Martina HammerProf. Schumann GmbH